Business owner Mr. T was admitted to the hospital again for heart disease. Although his father had heart disease, many of his siblings were healthy. Mr. T enjoyed his work and family and had a good business. However, he could only sleep 4-5 hours whenever something new coming to him, and insomnia often lasted for days. Then he had to be admitted to the hospital. His cardiologist told him that he would need open heart surgery or a heart transplant if his condition got worse. The latter costs $780,000~1,200,000.
Did the cardiologist miss anything? Most people would say no, but the answer is incorrect.Good sleep is a critical part of Mr. T’s recovery, which sleeping pills cannot solve. We should identify why he could not handle new events, teach him the skills he missed or choose the right alternatives. This part is beyond traditional healthcare and leadership tools.
The Executive 6Q Assessment found that Mr. T had development needs in daily self-management, from work, relaxation, and sleep hygiene. No leadership, career and other significant issues. After a series of exercises, Mr. T could sleep well. Then his heart disease stopped getting worse, lab test results came back better, and his hospitalization dropped from 4-5 times/year to 1 time in the first year. Then he could remain stable on medication.
Heart disease is often directly stress-related. Survivors often lack the right tools to meet challenges. In the above case, the challenge is unable to sleep well after new event emerges. Without getting to the root causes, treatments and their costs can advance quickly. This principle applies to about 70% of health issues.
Mr. M, the CEO of a large construction company, was excellent in construction work and devoted to his job. However, he was impatient with his staff’s “silly” questions and wanted the team to follow his development model. He also liked to wear his college outfits wherever he went. As a result, his chairman concerned his manner and image could cost their business opportunities.
The Executive 6Q Assessment found that Mr. M was excellent in schools, from elementary to university. He had a healthy Ego and was sharp in decision-making, learning, customer needs satisfaction, etc. However, he was weak in emotional control and expression, poor Public Relationship awareness, and had limited conflict management skills and leadership styles.
Bring Internal Charm Out
We recommended custom “Be Charming, Win Heart and Minds” to address his issues. Mr. M quickly understood the gap between his self-awareness and others’ perception, his natural skills and professional levels, and developed the skills and styles needed. In less than three months, he won the hearts and minds of his staff back.
Should a CEO be charming? Of course! Our CEO studies have found that no CEO can achieve desirable results if others cannot perceive his or her leadership properly. People skills or physical appearance alone cannot make a charming CEO, not to mention an exceptional CEO. Being charming also means less conflicts and resistances to handle and more hearts and minds to win.
Most CEOs do 1 of 2 things: (1) speak to other CEOs and ex-CEOs and (2) talk to a professional coach. The first can advise Mr. M based on their experiences, and the second mainly encourages Mr. M. to find his own solutions or give him some EQ tools and behavior modification. Neither could solve Mr. M’s problems quickly. For more discussion, please read Identify Your Missing Software, Go from Good to Great Efficiently Chapter 5.
Should a CEO Be Charming, Win Hearts and Minds?
More Case Studies
An office manager suffered severe insomnia since she had night shifts 30 years ago — she could only sleep 2-3 hours a day. Her hair became white and thin (hair loss) when she was a little over 50, which happened to none of her family members. Her doctor prescribed the same sleeping pills for each of her visits, and she kept on going back to the same doctor. She got agitated easily, and could not stop worrying over something simple; for example, she could stay up whole night if one relative was coming to visit her. She wanted to take care of EVERY issue. The Executive 6Q Assessment found that she poor energy restoration, limited relaxation methods, and poor sleeping habits. No time management, decision-making or other issues noticed.
A comprehensive approach We first modified her sleeping habits and daily life management. We also taught her two particular relaxation methods before sleep. No pills or psychotherapy.
Sleep well again after 30 years! Hair grows back! After two weeks, she could sleep about 6 hrs at night, and not get agitated easily. Soon her problem-solving also improved, and her hair grew thicker!More Cases Studies on Insomnia
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